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Scheduling & Availability

To best support my clients and the quality of my work, I do not accept same-day appointments and I do not offer weekend availability. Sessions are held Monday, Tuesday, Wednesday, and Friday between 10:00 AM and 5:00 PM

. Appointments often book up to two months in advance, so I encourage planning ahead. If your preferred time is unavailable, you’re welcome to join the waitlist to receive notifications when openings occur due to cancellations.

All openings are offered on a first-come, first-served basis.

We do not accept class pass

All appointments will now require a deposit.

Thank you for your understanding.

I look forward to meeting you!

  • A valid government-issued ID is required by law and must be presented at every appointment. Sessions cannot begin without proper identification.

  • Please complete your online intake form prior to your appointment time. This allows us to begin your session without interruption.

  • Arrive 5 minutes before your scheduled appointment. Late arrivals may shorten your session to respect the schedule.

  • Silence your phone before entering the studio to help maintain a calm and quiet environment for all guests.

  • If no one is available to greet you, please have a seat upon entering and someone will be with you shortly.

  • Avoid wearing heavy makeup or perfume out of consideration for your comfort and shared air quality.

  • Please minimize jewelry and accessories to ensure ease and flow during your session.

  • I work on the scalp during sessions. Please let me know ahead of time if you prefer not to have oil used in your hair.

  • If you are paying with a gift certificate, your gift certificate must be with you at the time of session or you are responsible for full payment.

Cancellation and No Show Policy

Your appointment time is reserved just for you. We value it as much as you do, as it allows us to provide the best care for all our clients. Due to an increase in last-minute cancellations and no-shows, we now need to enforce our cancellation policy. Failure to notify me within that time frame will be in a 100% fee for the session scheduled. This ensures that clients who are eager to book can have access to available times. We kindly ask for at least 24 hours' notice for cancellations, so we can open up that time for others. Thank you for your understanding and respect for everyone’s valuable time.

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Failure to arrive for your appointment will be required to pay 100% of the service scheduled.

And will be unable to schedule until the fee is paid.

 

We regret that late arrivals will not receive extensions of scheduled time. The original session fee will be charge. Your appointment is automatically cancelled if you are 15 minutes past your scheduled time, and considered a “"no show” and the fees will be applied.

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Thank you for understanding and respecting our policies so we can continue to stay in business!

ARE YOU BOOKING WITH A PAPER GIFT CERTIFICATE? PLEASE READ!!!

Your gift certificate number is for office use only and does not need to be entered when booking your appointment.

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Please schedule your appointment as you normally would and submit the required deposit to secure your reservation.

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Your deposit will be refunded on the day of your appointment when your gift certificate is redeemed.

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You must have your gift certificate with you at the time of checkout or full payment will be needed. 

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This policy helps us protect our therapists’ time and ensure appointment availability for all clients by encouraging committed reservations and minimizing last-minute cancellations or missed appointments.

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Thank you for your understanding and for respecting our time and the time we dedicate to your care.

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Our studio is a space for rest, wellness, and connection. Whether you are here for massage, skincare, Reiki, sound healing, or a workshop, we want you to feel comfortable, respected, and cared for from the moment you arrive.

 

1. Please arrive a few minutes early.

Arriving five minutes before your scheduled appointment gives you time to settle in without feeling rushed. If you arrive early, please be mindful that your practitioner may be finishing with another client, on thier lunch break or needing a minute to prepare for the next session.  Please DO NOT come any earlier than 10 minutes.

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2. Silence your phone.

We invite you to step away from notifications, calls, and distractions while you are here. Please silence your phone and take calls OUTSIDE the studio so everyone can enjoy a quieter environment.

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3. Be mindful of scents.

We strive to maintain a comfortable environment for clients and practitioners who may be sensitive to fragrances. Please avoid wearing strong perfumes, colognes, or heavily scented products when visiting the studio.

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4. Respect everyone's personal space and boundaries.

Our studio is built on mutual respect. Please communicate your comfort level, preferences, and boundaries with your practitioner. We ask that you extend that same respect to every practitioner and client in the space.

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5. Communication is always welcome.

Whether you prefer a quiet session or enjoy conversation, please let your practitioner know. You never need to make conversation to be polite, and you are always welcome to speak up if something feels uncomfortable or needs adjusting.

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6. Please complete your intake forms.

For your safety and the best possible experience, please complete any required intake forms before your appointment. Be sure to share relevant health information, skin sensitivities, allergies, and changes that may affect your service.

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7. Honor your appointment time.

Your appointment time is reserved especially for you. Arriving late may shorten your session so your practitioner can honor the appointments that follow yours. If you need to reschedule, please follow the studio's cancellation policy.

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8. Please speak softly.

We share this space with other wellness practitioners and their clients. Please keep voices at a considerate volume, respect ongoing sessions.

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9. Come as you are, and allow yourself to rest.

You do not need to arrive relaxed, have a quiet mind, or know exactly what you need. Whether you are seeking relief, support, or simply time away from your responsibilities, you are welcome here. There is no expectation to perform, explain yourself, or be anything other than yourself.

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10. Help us maintain a safe and professional environment.

 Inappropriate behavior or unwanted advances will not be tolerated.

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Our shared intention

This is a place to step away from the pressures of the outside world, even if only for an hour. We ask everyone who enters to help us protect that experience by being considerate, respectful, and mindful of the people around them.

Thank you for being part of our wellness community. We are glad you are here.

Call 

352-454-1845

Email 

Follow

@serenewellnessstudio

© 2008 by Misty Bement, LMT. MA54286.

2320 NE 2nd Street

Suite 4  Ocala, Fl 34471  MM32764.  

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This is an accessibility statement from Serene Wellness Studio, Misty Bement Licensed Massage Therapist LLC.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Serene Wellness Studio is fully conformant with WCAG 2.2 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

This statement was created on 28 December 2025 using the W3C Accessibility Statement Generator Tool.

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